Shipping policy

Introduction

Welcome! At AnimioPets.com, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping practices.

Shipping Policy

Shipping

 Shipping countries: US, UK, AU, NZ, CA

 Shipping cost: US $5.99 | Free on orders over US $35

 Shipping logistics providers: DHL, UPS, TNT, FedEx, Wanb, EMS, YunExpress, Yanwen

 No Hidden Fees: All costs are clearly stated at checkout.

Delivery Timeframes

 Processing & Tracking: Orders are processed within 2–3 business days, during which your tracking number will be sent to you. Most weekday orders are handled quickly, but orders placed on Friday evenings or weekends may take slightly longer.

 Delivery Time: After processing, delivery typically takes 5–8 business days, depending on your location. Please note that actual delivery times may vary due to factors outside our control, such as customs delays or high seasonal demand.

We do our best to keep delivery as fast and seamless as possible. If you need your order urgently or have special requests, please email us at animiopats@gmail.com.

How to Place an Order

1. Add to Cart: Visit the product page, select your preferred variant (size, color, etc.), and click “Add to Cart.”

2. Checkout: Click “Proceed to Checkout” and enter your correct shipping details. Make sure to double-check that your shipping info is accurate.

3. Review: On the Dispatch page, confirm your delivery address and check your progress toward free shipping.

4. Payment: Choose a secure payment method. All transactions are SSL-encrypted to ensure a safe and secure checkout.

5. Complete Order: Click “Complete Order” to finalize your purchase. You will then be redirected to your selected payment gateway to complete the transaction.

Support & Working Hours

Have a question? Feel free to reach out to us via email or contact form!

 Monday - Friday: 09:00 - 20:00

 Saturday - Sunday: 09:00 - 18:00

 ✉️ Email: animiopats@gmail.com.